Online store purchase TERMS & CONDITIONS

These are the terms and conditions that apply when you purchase products from Second Beauty Secret Sdn Bhd (AJL 931911) from our online shop. 


Shopping Cart Information

Please read our Privacy Policy on how we handle your sensitive information.

We accept payment using Visa and Master Card / FPX Online Transfer


DELIVERY INFORMATION

1. Shipment is only available to home/office /Shop address. Delivery of order(s) to P.O. Box or oversea  

    destination will not be accepted.

2. Additional handling charges will be imposed for any special request.

3. Delivery prices may change from time to time. Delivery costs are influenced by the size and weight of 

    the products and your location. 

Customers can expect to have their order delivered according to the schedule listed below from the day that online purchase is correctly completed and payment is made. "Business Days" means Monday to Friday, and does not include Saturday, Sunday and state, public and federal holidays. However, some of our courier partners do deliver on Saturdays before 1:00pm. Below is the estimated delivery time frame for Malaysia.


Area Delivery Day

Cities / Major towns 1 to 3 working days

Outskirt areas (Outstation) 3 to 5 working days


3. Delivery Charges:

West Malaysia

Flat rate per transaction: RM 10.60

East Malaysia Sabah/Sarawak

Flat rate per transaction: RM 10.60


RESHIPMENT FEE

Reshipment refers to the reshipping of returned or undelivered parcel(s) after several delivery attempts by our courier service partner. A "Reshipment fee" of RM10.60 will be incurred if you wish to resend the returned / undelivered parcel(s) to a specific shipping address within Malaysia.

4. A Sales Agent / Distributors / Customers should immediately inspect the contents upon receipt of the          

order. In the event of any damage or shortage, please notify the Company within two (2) working days   

upon receipt of the shipment.

5. All risk of loss or damage to the goods passes to you when we dispatch the products.

6. Orders will be shipped to you by a suitable courier service provider.