SBS Return & Refund Policy
Return & Refund Policy
Thanks for shopping at SBSon9.com. If you are not entirely satisfied with your purchase, we are here to help.
You may return an item within 10 calendar days from the date you receive it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
You need to enclose the receipt or proof of purchase for the item.
Follow by the SUBJECTIVE RETURN PERIOD for next 180 calendar days which is subject to company decision.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain number of days, depending on your payment card issuer’s policies.
You will be responsible to pay for the shipping costs of the returned item.
Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item, please contact us.